SBS Video

Wagging Tails Ltd

Wagging Tails Ltd



    Lisa Suswain


    12th January 2013


    Fordingbridge, Hampshire





In the few hours after winning #SBS our twitter account went crazy! So many new followers and delighted to be part of such an exciting award. Thank you Theo for helping us to give dogs the holiday they deserve!


Established in early 2007 Wagging Tails offers home dog boarding to dog owners as an alternative to traditional kennels. Having grown up around and cared for friends and family's dogs we could see for ourselves the benefits of home dog boarding. Seeing how content the dogs were in our care, not to mention how relaxed the owners were, we decided this should be a service available to all dogs and their owners. With demand for our services high it soon became apparent that we would need to find like minded carers to join our family. From the start we felt it was essential that our carers were very experienced dog owners who were at home all day and could devote their love and attention to the dogs in their care. We also felt it was better for the dogs that our carers boarded just one family's dogs at a time. Most important to us was to ensure that the owners, their dogs and the carer meet prior to the holiday. Our owners have told us this gives them the greatest reassurance, knowing where their best friend will be spending its holiday having had what we call a "Sniffing Out Meeting"!!! Our Aim is to ensure that owners can go away safe in the knowledge that their dogs are being loved and cared for and for all dogs boarding with Wagging Tails carers to get a holiday of their own, full of love, exercise and those all important cuddles! The business has now grown so that we offer Nationwide franchise opportunities with 11 franchises already operating successfully. We are BFA and EWIF members and have won multiple franchising awards, including Franhcise Marketing Award for Best Franchisee Marketing Support 2013. We are looking to continue our involvement within the franchise industry and the pet care world.


If you are going to do something do something you believe in and are passionate about. Wagging Tails isn't a job to me but a passion, not only to give dogs a holiday but to provide 1st class customer service to anxious owners. I surround myself with dog mad people (like myself and my husband Jim) and along with our wonderful franchisees we draw on our individual strengths to provide strong foundations for our growing business.

Think it's fair to say that Lottie loved her frosty walk up and down the hills in the sunshine!
Looks like a good #Monday! Who has a dog who would enjoy this many balls?! https://t.co/LI7oELqUpD
"I am so happy to have found Wagging Tails." -Ethne, #Hastings https://t.co/byXBr999zZ #thepetsbiz https://t.co/DH7iiSBJcf
"They have come back looking happy and healthy" - Vanessa, #Wiltshire https://t.co/JyliEKLGyG #thepetsbiz https://t.co/nHVydq7uU2


User has no current offers!


User has no blog posts!