Ticket Buddiez

Hey SBS Crew,

I'm thrilled to be here and really look forward to connecting with members of this community.

I founded Ticket Buddiez having previously lead UK ops at another customer service outsourcing company. It was here I discovered a gap in the market and sought to create a solution to it. Outsourcing is something mostly all of the big brands of today do, because it brings lots of benefits. However, SME's often are unable to access the outsourcing benefits because the barrier to entry is too expensive / inflexible.

And, for bigger companies, they are often paying way above what they need to with the existing CS outsourcing solutions on the market.

Our whole ethos is to deliver excellent service, in an affordable and flexible way, to open up outsorcing to more SME's. We act as an extension of a brand rather than a separate entity so that it keeps the 'in-house- feel.

I'm also really passionate about growing my business into being an employer of choice, particularly for people with chronic health conditions. I have Lupus, amogst other health problems that have meant throughout my working life I have experienced everything from great to totally illegal when it comes to my employer supporting me. Ticket Buddiez will become a trendsetter in employee well being and really support our staff as we grow to reach their full potential.

You can connect with me on LinkedIn here and whilst you're there I would really appreciate it if you could follow the Ticket Buddiez LinkedIn page.

If anyone has any questions regarding anything customer service feel free to reach out and I will always help where I can. And, if any SBS members would like to speak with us about using our services, I will personally give you 50% off your first month with us as my way to give back to the SBS community.

Thanks for reading and have a lovely rest of your day.

Emily :)