Winning #SBS has been amazing for our business. We're benefitting from increased social media followers and more people than ever are now seeing the Axon brand. Not only has SBS been great for increasing brand awareness on social media but it's been great for business too - everyone has heard of Theo Paphitis and when they read his name on your media accounts and website, they're instantly more interested.
We entered the #SBS competition on twitter, what felt like 1,000 times and eventually we were chosen. It took a moment to sink it, but when it did we were all super chuffed!
We’re Axon, and we love technology. We were founded in 2001 as a single-source IT solutions company, and in 2011 we were reborn in the cloud. Did you know that we were the first company in the North West to achieve a Microsoft Gold Virtualisation Competency and to adopt the cloud for our clients?
Based in Macclesfield Cheshire, we provide cutting-edge cloud computing and communications solutions, together with dedicated technical support, to deliver benefit driven technology that lets you maximise your IT investments and unify your business processes for a flexible, scalable and responsive approach to computing.
We’re a fast-growing, tech-loving, forward-thinking, tea-drinking business, with a customer retention rate of 92% and an average eight year staff retention rate.
We make sure we really get to know our customers, with a dedicated single service helpdesk, account managers and technical leads to take care of your every need. After all, if we don’t know you properly, we can’t provide the right solutions. And that’s because we understand that great relationships, reliable service and a trusted partner are just as important as the right IT.
1. Listen to your customers.
2. Manage customer expectations.
3. Be a part of your customer's growth.
4. Work on a relationship basis.
5. Limit stress with simple solutions.