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Founder
My Buzz
Hello and welcome to Award Winning P & P Electrical.
We are a local family owned Electrical Contractor in Crawley, West Sussex. Which is run by myself, Peter, and my wife Penny. We have extensive knowledge of the area and properties in and around Crawley also further a field as well.
Established in 1996, and over 40 years experience in the Electrical Installation Industry, we have a very good reputation for professionalism, quality and reliability which is backed up by our membership with the National Association of Professional Inspectors and Testers (NAPIT) and Checkatrade.com
We fully understand and care about the requirements of our customers and the local community, which is a passion to us as peoples homes and also business's premises deserve the best utmost care and respect.
From initial contact, to completion of works, from fitting a pull switch, a extra light or socket to a new fuse board, rewire or larger works you can expect a friendly, professional, clean and tidy service which is fully guaranteed for 6 years on workmanship (on all notifiable work) and insured for 5 million pounds worth of cover.
My Bio
From the very start of my apprenticeship over 30 years ago is was obvious electrical installation, is a trade to be only carried out by fully qualified competent experienced individual’s. (Electrician)
I worked for and then ran a ECA registered electrical contractor firm for over 16 years, and in 1996 went out on my own and from the very start my customers were going to receive the best service that I could provide.
Having vast experience in the domestic environment and dealing with customer’s individual requirements is personal and very important from a simple light fitting change to a complete house rewire or new installation they must feel at ease.
Also having the same experience in commercial works demand the same level of service, either being a family run business or a national company, it is important to show the same standard of professionalism and that they can contact you when the problem starts or ask for advice.
Having also over 23 years’ experience working with the disabled or people with care needs being in their own property or dedicated care homes requires specialist knowledge and a duty of care.
From the very start of my business I have not forgotten where I started, customer service is paramount, this is so important and that is why old customers keep coming back to us as well as attracting new customers all the time.
And maintain that status by continual professional development.
My Business Tips
Never forget where you started from.
Treat all customers with the same respect and care.
Go the extra mile, this means a lot to customers.
Always be polite and punctual.
Remember the small jobs as well I am a firm believer in "from small acorns to mighty oaks do grow".