Tech experts Black Nova Designs have launched a new YouTube channel offering support and advice for anyone trying to navigate their way around the world of technology.
The channel was given a soft launch in 2021 with a series of webmail tutorials uploaded by CEO Kyle Holmes and currently has over 20 videos available to watch with more in the pipeline.
“As an IT solutions business, many of our services are technically complex and need explaining in detail, but this is very difficult to do over the phone or via email and takes time,” said Kyle.
“We have found that YouTube is the best platform for providing our clients with the guidance they need, whether it’s about their email system or WordPress dashboard for example.
“Also, it’s about educating people around tech. It can be so embedded in our lives, yet people often don’t know the basics and we aim to help them in their professional lives, their businesses and even at home.” (or similar)
Although YouTube is a relative old-timer in social media terms, it is still the place to share video content. It has 1.7 billion unique monthly visitors, totalling more than 14 billion monthly visits. Visitors spend an average of 19 minutes a day on the platform. More than 690,000 videos are streamed every minute, more than popular streaming services like Netflix.
For companies like Black Nova, the statistics that matter are that 92% of internet users watch some video content online each week and that one-third of internet users watch a tutorial or how-to-video each week.
Black Nova’s content is available to both its customers and to the wider public 24/7. The company has already recorded a stream of content that will be uploaded every Wednesday. Films coming up with cover these subjects:
- September:
- Understanding your Microsoft package: Explained by a Microsoft reseller
- How to use social media for your business: Q&A with managing director, Danielle Holmes
- Guess the acronym: Featuring Kyle Holmes & web developer Steve Willis
- 24-hour gaming challenge: Behind the scenes
- October
- SEO: How to improve your website using search engine ranking analytics
- Top tips for a successful website
- Let’s talk about WiFi!
- Come onsite with us: CCTV & WiFi edition
Black Nova Designs offers support for small businesses, sole traders and individuals who need IT support and help. All calls are handled at its offices in Calne, Wiltshire, where trained staff aim to simplify technical terms so that the client can understand both the problem and the solution. The company also operates a no-fix, no-fee service helping reduce costs for its customers.
Visit the Black Nova Designs YouTube channel here https://www.youtube.com/user/BlackNovaDesigns
